Office of the Director
Joseph Tober, MA
Veterans Canteen Service
Mr. Tober was appointed as the Executive Director, Veterans Canteen Service (VCS), Veterans Health Administration (VHA), Department of Veterans Affairs (VA) on May 2, 2014. As Executive Director he is responsible for directing, leading and administrating strategic operating plans and policies involving more than 200 Patriot Stores, Cafes, and Brews located in VA Medical Centers across the country. Achieving over $483million in annual revenue, Mr. Tober leads 4000 associates charged with executing canteen operating programs focused on providing the highest level of quality, value, and service to Veterans and their families, caregivers, volunteers and visitors to VA hospitals.
Mr. Tober joined the VCS in 1992. Prior to his current assignment he was appointed as the Chief Operating Officer, Veterans Canteen Service in 2008 and in 2000 he was appointed as the Associate Director of Resources and Support, Veterans Canteen Service. Prior assignments included positions with the Internal Revenue Service, Department of Defense, and nine years as a member of the U.S. Army. He has over 41 years of Federal Service.
2014 - Present Executive Director, Veterans Canteen Service, VHA
2008 - 2014 Chief Operating Officer, Veterans Canteen Service, VHA
2000 - 2008 Associate Director, Resources and Support Veterans Canteen Service, VHA
B.S. Psychology University of Maryland
M.A. Human Resources Development Webster University, St. Louis, MO.
2011 Executive Leadership Development, University of North Carolina
2004 Federal Executive Institute
2001 Leadership VA
2000 VA Healthcare Leadership Institute
2000 Defense Equal Opportunity Management Institute.
PROFESSIONAL MEMBERSHIPS AND ASSOCIATIONS:
Member of American Logistics Association (ALA)
James G. Leahy
Chief Operating Officer
Veterans Canteen Service
In May 2015 Mr. Leahy was appointed to the Senior Executive Service and as Chief Operating Officer (COO), Veterans Canteen Service (VCS), Veterans Health Administration (VHA), and Department of Veterans Affairs (VA). He is responsible for leading and executing day-to-day customer service operations across the VCS enterprise to include 200 Patriot Store, Cafe and Brew locations in VA Medical Centers and Community Outpatient Clinics. In addition to field operations oversight he has management responsibility for merchandising, marketing and procurement of all VCS business entities. Mr. Leahy leads over 3,600 associates charged with providing the highest level of quality, value and service to our nations Veterans, their families, caregivers, volunteers and visitors to VA hospitals.
Mr. Leahy joined the Veterans Canteen Service in 2007 after 22 years in private industry with May Department Stores, Inc. and Macy's Department Stores. He held various divisional management, buying, merchandising, product development and senior administrative positions in Men's and Home with Foley's in Houston, Texas and May Merchandising Company in St. Louis, MO.
Prior to his current VCS assignment he was appointed Associate Director of Field Operations in 2011 and in 2007 was appointed Chief Merchandising Officer of VCS Retail Operations. He is a 2008 graduate of Leadership VA.
2015- Present Chief Operating Officer, Veterans Canteen Service, VHA
2011- 2015 Associate Director, Field Operations, Veterans Canteen Service, VHA
2007- 2011 Chief Merchandising Officer, Veterans Canteen Service, VHA
1988- 2006 Divisional Vice President, Merchandise Manager, May Department Stores, Inc.
1985 Bachelor of Business - Marketing Western Illinois University, Macomb, IL
2016 Federal Executive Institute
2016 Executive Leadership Development, University of North Carolina
2008 Leadership VA