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Doing Business with VCS

Vendors wishing to do business with VCS may make direct contact with the VCS Buyers in Central Office to negotiate for merchandise and terms.  New merchandise selections and vendor sources are reviewed at regularly scheduled Merchandise Committee meetings.  Approved items are placed in the VCS's Automated Merchandise Catalog (AMC).  Items in the AMC are available to each canteen for ordering merchandise.Canteen chiefs select merchandise for stocking in their canteen from an Automated Merchandise Catalog (AMC) in conjunction with the Best Sellers List (BSL) which outlines basic items required to be stocked at each canteen.  This system offers a personalized selection process, allowing local and regional merchandise needs of customers to be met.

VCS has no national warehousing facilities; all shipments ordered by canteens are to be shipped directly from the manufacturer to the ordering canteen.

Sale Events and Special Promotional Programs are coordinated and distributed by VCSCO Retail Operations.

Department of Veterans Affairs
Veterans Canteen Service Central Office  
Retail Operations (RO)
#1 Jefferson Barracks Road
Building 25, Room 113
St. Louis, MO  63125-4194

Email:  vcscanteen.com@med.va.gov
Phone:  (314) 845-1200/1224
FAX:  (314) 845-1202
Mr. James Leahy
Director, Retail Operations
James.Leahy@va.gov

Bonita Loman
Associate Director, Merchandise and Marketing
Bonita.Loman@va.gov





VCS BUYERS WITH THEIR CATEGORIES OF RESPONSIBILITY:
Carey Filer
HBC (Health & Beauty), OTC (Over the Counter), Shaving/Oral Care, Hair Care/Lotions, Homedics Health Care, Cleaning Supplies, Fragrances/Colognes, Home Giftware, Jewelry/Watches, Wall Clocks
Carey.Filer@va.gov
Jerry Malone
Electronics, Audio/Video/DVDs, Computer/Software, Home Office, Photo/Optical, Small Electronics, Security, Fans/Air Conditioners, Luggage
Jerry.Malone@va.gov
Rhonda Brown
Candy/Food, Beverage/Snacks, Stationary, Greeting Cards,  Toys, Games, AS Seen on TV, Military Giftware
Rhonda.Brown4@va.gov


Michelle Forbes
Military Apparel, Men's Dress Shirts/Ties, Men's Sports Shirts, Men's Tailored Clothing, Men's Casual Bottoms, Men's Hosiery, Men's Gifts/Hankies, Men's Robes/PJs, Men's Shoes, Men's Wallets & Belts, Men's Underwear, Men's Outerwear
Michelle.Forbes@va.gov
Stacy Papachrisanthou
Women's Underwear, Women's Shoes, Women's Sportswear, Women's Active Wear, Women's Hosiery, Women's Outerwear, Men's Active Wear, Women's Wallets, Women's Robes/PJs, Women's Handbags
Stacyp@va.gov
Tony Kapp
Purchasing/Contract Specialist: Concessionaire,  Telecommunications and Vending Contracts, Special Order Programs, (Special Order Kiosk)
Tony.Kapp@va.gov
 

 

Donna Pitts
Equipment, Fixtures
Donna.Pitts@va.gov



INSTRUCTIONS TO THE VENDOR
  1. Submit a separate invoice for each shipment.  Original Invoice for payment should be mailed to:  Veterans Canteen Service, Attn: FINANCE CENTER, Bldg 25, St Louis, Mo.  63125-4194. Show the canteen name, number and location and our purchase order number.  If the prices shown on the invoice vary from those shown on the purchase order, make a full explanation on the invoice, as paying offices are not authorized to pay more than the prices set forth in the price agreement list.

  2. Include a copy of the invoice or a packing slip in the shipping case.  Mark each packing case with the purchase order number.

  3. Prepay transportation charges on shipments FOB point of origin and add to the invoice.  Support prepaid freight or express charges with receipted bills if available.  To permit reimbursement when receipted bills are unavailable, make certification on your invoice as follows:  "Transportation charges are invoiced according to price agreement terms and certified as correct.  Charges have been computed in accordance with applicable tariff rates."

CONDITIONS
  1. Vendor's discount period will run from the date of invoice.

  2. Merchandise rejected because it was not in conformity with sample or specification will be returned at vendor's expense.

  3. The VCS will not accept any merchandise that is made in Cambodia or Myanmar.
  4. Vendor agrees to indemnify, save harmless, and defend buyer, its outlets and customers, from any liability claimed or established for violations or infringement of any patent or trade mark right asserted by any third party with respect to goods hereby ordered or any part thereof.

  5. Acceptance of this order constitutes a guaranty that the vendor has complied or will comply with all applicable State and Federal laws and regulations.

  6. In accepting any order in excess of $1,000,000.00 vendor agrees to comply with Executive Order No. 11246, together with rules, regulations and relevant orders of the Secretary of Labor formulated to administer said order, which prohibits discrimination against any employee or applicant because of race, color, religion, sex or national origin.  Pertinent provisions of Executive Order No. 11246 are fully outlined in the "Equal Opportunity Clause for Government Contracts," which, as an attachment in the case of an order in excess of $1,000,000.00 shall be considered an integral part of the purchase order.

  7. The VCS will not be liable for the payment of any bills unless covered by a purchase order signed by an authorized VCS representative for merchandise or property which the vendor is authorized to furnish the Veterans Canteen Service.

  8. Except as otherwise provided in this agreement, any dispute concerning a question of fact arising under this agreement which is not disposed of by agreement shall be decided by the Contracting Officer, who shall reduce the decision to writing and mail or otherwise furnish a copy thereof to the contractor.  The decision of the Contracting Officer shall be final and conclusive unless within 90 days from the date of receipt of such copy, the contractor mails or otherwise furnishes to the Veterans Affairs Board of Contract Appeals (VABCA) (09), 810 Vermont Avenue, NW, Washington, DC 20420, a written appeal addressed to the Director, Veterans Canteen Service.  A copy, thereof, shall be furnished to the Contracting Officer from whose decision the appeal is taken.  The notice shall indicate that an appeal is intended, shall reference this decision, and identify the vending contract.  For appeals under the disputed clause you may, solely at your election, proceed under the VABCA small claims procedures for claims $10,000 or less of other accelerated  procedures for claims $5,000 or less.  In lieu of appealing to the Department of Veterans Affairs Board of Contract Appeals, you may bring an action directly in the U.S. Claims Court within twelve (12) months of the date you received this decision.  In connection with any appeal proceeding under this clause, the contractor shall be afforded an opportunity to be heard and to offer evidence in support of its appeal.  Pending final decision of a dispute hereunder, the contractor shall proceed diligently with the performance of the agreement and in accordance with the Contracting Officer's decision.

  9. No member of or delegate to Congress, or resident commissioner, shall be admitted to any share or part of this order or to any benefit that may arise there from; but this provision shall not be construed to extend to this order if made with a corporation for its general benefit.

  10. The vendor warrants that no person or selling agency has been employed or retained to solicit or secure this order upon an agreement or understanding for commission, percentage, brokerage, or contingent fee, excepting bon-a-fide employees or bon-a-fide established commercial or selling agencies maintained by the vendor for the purpose of securing business.  For breach or violation of this warranty the Veterans Canteen Service shall have the right to annul this order without liability or in its discretion to deduct from the invoice price or consideration of the full amount of such commission, percentage, brokerage, or contingent fee.